Transition Management

What is Transition Management?

Transition Management comes from the Netherlands and the United States in the 1970s. It only started to appear in France in the 2000s, and has experienced significant growth in a relatively short period of time.

 

At first, companies used Transition Management to deal with crisis situations which could not be managed solely by the companies themselves. The profession expanded to new fields of intervention and is now used as emergency or change management:

 

Launch of a strategic project or a new activity,
Improvement of commercial, financial or industrial performance,
Integration of an acquisition,
Temporary replacement of a key executive in an organization, etc.

The advantages of Transition management?

Transition Management’s significantly grown over the last several years, and its subsequent adoption as a benchmark management tool, is largely due to the quality of its people, the flexibility of its model, and the power of its network.

 

When a company faces a temporary lack or an unavailability of specific internal skills, traditional recruitment may not be the best option. Transition Management offers a safer alternative instead of a long and laborious operation, to which a difficult integration process is often added.

 

Transition Management is a more immediate solution (instantaneous recruitment process) and is quickly operational within the company.

 

As an expert in his field, and being experienced with emergency situations, the Transition Manager is able to lead a strategic project within a defined time frame without worrying about political issues and internal conflicts.

 

Moreover, unlike the traditional consultant whose role is to analyze a situation and recommend a solution, the Transition Manager is there to also implement and execute an Action Plan.

 

Finally, while interim management allows a person to be replaced in a vacant position to guarantee the continuity within an organization without disrupting current practices, Transition Management is most often part of a dynamic of transformation and change.

Transition Management’s significantly growth over the last several years, and its subsequent adoption as a benchmark management tool, is largely dueto the quality of its people, the flexibility of its model, and the power of its network.

 

When a company faces a temporary lack or an unavailability of specific internal skills, traditional recruitment may not be the best option. Transition Management offres a safer alternative instead of a long and laborious operation, to which a difficult integration process is often added.

 

Transition Management is a more immediate solution (instantaneous recruitment timesprocess) and is quicklyoperational within the company.

 

As an expert in his field, and being experienced with emergency situations, the Transition Manager is able to lead a strategic project within a defined time frame without worrying about political issues and internal conflicts.

 

Moreover, unlike the traditional consultant whose role is to analyze a situation and recommend a solution, the Transition Manager is there to also implement and execute an Action Plan.

 

Finally, while interim management allows a person to be replaced in a vacant position to guarantee the continuity within an organization without disrupting current practices, Transition Management is most often part of a dynamic of transformation and change.

What types of assignments do our Transition Managers deal with?

Organizational

Transformation

Launch of a

strategic project

Performance

Improvement

Crisis

management

Corporate

Governance

Functional management on a work-sharing basis

Temporary replacement of a key executive or manager in an organization

Organizational Transformation

Launch of a strategic project

Performance

Improvement

Crisis

management

Corporate

Governance

Functional management on a work-sharing basis

Temporary replacement of a key executive or manager in an organization

Contact us

How does an assignment at Adven Transition work?

In order to respond our clients’ problems and guarantee the success of the missions entrusted, we have developed a structured and scalable approach, depending on the complexity of the situations to be handled:

  • Understanding of the issues and definition of objectives
  • Choice of Transition Manager
  • Assessment of the issues and definition of the action plan
  • Implementation and execution of the action plan
  • Mission management
  • Conclusion and skills transfer

UPSTREAM PHASE

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Understanding of the issues and definition of objectives

successful negotiate and handshake concept, two businessman shake hand with partner to celebration partnership and teamwork, business deal

Choice of Transition Manager

Business People Planning Strategy Analysis Office Concept

Assessment of the issues and definition of the action plan

EXECUTION PHASE

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Implementation and execution of the action plan

Business Finance, accounting, contract, advisor investment consulting marketing plan for the company with using tablet and computer technology in analysis.

Mission management

DOWNSTREAM PHASE

Young businessman hand over keys with empty dark background

Conclusion and skills transfer

The Transition Manager ensures communication and reporting to the governing bodies of our clients throughout the project, with the support of the Partner of the firm in charge of the supervision of the mission. Tripartite steering committees are held on a monthly basis in order to measure progress against the objectives defined in the engagement letter.
Once the mission has been completed, responsibility for the actions taken is passed on to the company’s management to ensure the continuity and sustainability of the results achieved.

Business Cases

Launch of a strategic project

  • BACKGROUND

    A television broadcasting services company in France took the decision to change its business model from an equipment supplier to a content provider and broadcaster. Afterwards, the company spotted a significant increasement in the number of its customers.
  • MISSION

    Adven Transition has been entrusted for the implementation of a B to C multi-channel Customer Relationship Management system, targeting to meet the two major strategic challenges raised by this situation. Namely, to deliver qualitive Customer Service, in order to develop loyalty, prescriptions, and therefore revenues. Besides, to control or even reduce operating costs, in order to maintain operational room for maneuver.
  • METHOD

    After an audit and diagnostic phase, we crafted and implemented strategic recommendations around the Customer Path (flow control according to the value of contacts), the tools (response to organizational and cost issues via the right technology), the organization, (minimization of costs for service commitments), and the operations (development of operational excellence to improve productivity and quality).
  • RESULTS

    Our client had a different B to C Customer Relationship service based on the improvement of the customer experience and was perfectly operational on the many channels it operates on. At the same time, the implementation of specific governance bodies and performance KPIs, as well as the continuous training of all the teams, had enabled us to develop and strengthen the customer culture in an organization with B to B fundamentals.

Performance Improvement

  • BACKGROUND

    In an increasingly competitive market, a company in the Haute Cuisine sector, whose turnover and margins were stagnant, wanted to structure and optimize the activity of its integrated boutiques' network.
  • MISSION

    In this context, the Executive Committee decided to entrust Adven Transition with the execution of a mission whose objectives were to improve the performance of the network and to revitalize, restructure and develop the sales team.
  • METHOD

    As a goal, we aimed to attune the customer service within the network, to redeploy internal dynamics, and to streamline the communications between the different departments of the ETI. We have set up an internal working group, composed of sales and marketing teams, HR and "training" representatives. The mission was about drawing up a charter of service signatures that meets the specificities and requirements of the brand.
  • RESULTS

    The cross-functional collaboration has helped to reconcile the teams around customer satisfaction. Internal processes were reviewed to be optimized, dashboards were simplified, and above all, teams now communicate and enjoy working together. The sales teams appreciate the presence of their managers who now became supportive and attentive to their needs.

Temporary replacement of an executive

  • BACKGROUND

    An independent European leader in multi-technical services working on energy and communications was facing the departure of the Director of its "Tools, Process & Reporting" department.
  • MISSION

    Following the departure of the previous incumbent while waiting for the recruitment of his successor to be finalized, the company decided to call a Transition Manager to take over the department's management and ensuring the management of major strategic projects at the same time.
  • METHOD

    In a time of change due to the growth of our client, we have contributed to the definition of the purchasing digitalization strategy and to the support of the teams in their progress. At the same time, we took care of the eProcurement project, whose ambition was to include several thousand users involved in the purchasing processes: account managers, buyers, and accountants for the whole Group.
  • RESULTS

    Our Transition Manager quickly understood the stakes of his mission. Namely, reassuring the teams in a context of change and boost the eProcurement project. In a 6 months time laps, he led a process to select editors and integrators involving more than 50 internal players, from operational teams to members of the Group's Management Committee.

Organizational Transformation

  • BACKGROUND

    Under a franchise, our client company was developing innovative concepts, inspired by Asian culture, in the restaurant and retail sectors. Present in more than 600 production and sales outlets in 10 European countries, the group was actively pursuing its expansion in Europe and was working on the introduction of new innovative concepts.
  • BACKGROUND

    Under a franchise, our client's company was developing innovative concepts, inspired by Asian culture, in the restaurant and retail sectors. Present in more than 600 production and sales outlets in 10 European countries, the group was actively pursuing its expansion in Europe and was working on the introduction of new innovative concepts.
  • MISSION

    In order to support its strong growth, our client managed to get the IT tools necessary to lead the business, both centrally for the headquarters’ structures, and locally for the points of sale. These major evolutions required to structure their IT division by transforming its roles and missions within the Group. In this context, the Executive Committee has decided to rely on Adven Transition to carry out this transformation.
  • METHOD

    The mission went through two distinct phases. While the objective of the first phase was the continuation of the actions already undertaken (project and budget management), the second part of the mission had a focus on the organizational dimension of the IT center (definition, sizing, recruitment, and implementation of the new organization of the center).
  • RESULTS

    At the end of the day, the Group had the tools under control and was able to accelerate its growth, with a structured governance that enabled the business units to benefit from solutions, and to support their business objectives within a permanent philosophy of budgetary control.